Tan Wolf has a strict no refunds & no transfers policy.
BE SURE TO CONSIDER OUR CARE INFORMATION AND FAQs UPON BOOKING YOUR SPRAY TAN APPOINTMENT. We recommend coming in 2 days or around 48 hours before an event. A trial tan a couple weeks+ before is highly recommended.
Please Be Aware of our Cancelation Policy: Tan Wolf employs a cancelation policy for all bookings, members and non-members, out of courtesy to all clients and employees with no exceptions: Appointments canceled under 12 hours of appointment time will be charged $20. A no show, or no communication via phone call or text message by end of scheduled appointment time, will result in a $48 fee, or the minimum value of a spray tan appointment. Booking multiple appointments in a day will hold accountability for EACH individual appointment per the cancel policy. PARTIES canceled under 12 hours will be charged in full. To cancel appointments prior to the 12 hr window, you may visit your account and view ‘schedule’ at tanwolf.com.
By booking an appointment with Tan Wolf, it is understood that it is the client’s responsibility to prepare for the spray tan and failure to do so may result in less than satisfactory results. It is understood that if the client were to not comply with the recommended guidelines during the spray tan session or follow proper before or aftercare, the tan may not have optimal or long lasting results. Tan Wolf does not provide refunds, as we believe 100% in our product and service.